COMPARE
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Chatwork vs LINE WORKS — Japanese SMB Messenger
Chatwork for built-in task management and traditional business. LINE WORKS for external LINE customer contact and sales focus.
Comparison
Chatwork
LINE WORKS
Price
Business ¥500/user
Standard ¥450/user
External LINE connection
No
Native
Task management
Built-in
External app
External client invite
Easy
Easy
Japanese UX
Native
Native
Deep dive
Two Japanese leaders
Chatwork (2011-born) is a Japanese business messenger with task management built into messages. LINE WORKS is LINE's B2B version, capable of connecting with external LINE users.
Core difference
Chatwork handles internal collab + easy external-client invites. LINE WORKS lets you exchange business messages directly with existing LINE friends.
Price
Chatwork Business ¥500/user, LINE WORKS Standard ¥450/user. Comparable.
Who picks what
- **Traditional SMB internal collab**: Chatwork - **Sales / customer-facing via LINE**: LINE WORKS - **Want integrated task management**: Chatwork - **Must connect with external LINE users**: LINE WORKS
Each tool