Zoho CRM

Zoho CRM is a cost-effective all-in-one CRM covering sales automation, email marketing, and support within one ecosystem. With a local Japan office and free tier for up to 3 users, it's popular among small teams.

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Editor

Jake's editor note
Price is the main draw. Combining it with Zoho Books/Mail gives you a cheap all-in-one stack, and there's a decent partner network in Japan.
Jake (황관희)
Founder, 5years+ · Operator, Crewless
Last updated: 2026-04-17

Key Features

• Unified lead, contact, and deal management in one interface • Multi-step workflow automation for repetitive task handling • Built-in email campaigns with segmentation and tracking • Zia AI assistant analyzes deals and recommends next actions • Integrates with Zoho Books, Mail, and Desk ecosystem

Pricing

Free for up to 3 users. Standard $14/user/mo, Professional $23, Enterprise $40, Ultimate $52, billed annually.

FAQ

Is the free plan really free?

Yes, up to 3 users with core features at no cost.

Japanese/Korean support?

Yes, UI is localized; support strongest in English/Japanese.

vs Salesforce?

Much cheaper, but less enterprise extensibility.

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